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Terms and conditions

TERMS AND CONDITIONS

The following are strictly forbidden in the cinema:

  1. Filming or taking photos for commercial purposes
  2. Smoking
  3. Access with large luggage
  4. Access with beverages or products that are not purchased from the cinema bar.
  5. Using the mobile phone after starting the movie.
  6. Access with pets.
  7. Intentionally destroying the cinema property, this includes standing with feet on the chairs.
  8. Access in restricted areas.

Other rules and regulations:

  1. Access in cinema rooms will be permitted 10 minutes before the movie starts on the base of entrance tickets or invitations available for the show.
  2. Reservations are automatically annulled 30 minutes before the film begins. To claim the reserved tickets, please take into account the possibility of overcrowding the ticket desks.
  3. Cinema One Brasov assumes no liability for lost objects or objects forgotten in the cinema;
  4. Cinema One Brasov reserves the right to complete and modify, at any time, any information on the website.
  5. Some movies have age restrictions, as following:
  1. AG – GENERAL AUDIENCE;
  2. AP12 – PARENTAL AGREEMENT FOR CHILDREN UNDER THE AGE OF 12;
  3. N15 – NOT RECOMMENDED FOR CHILDREN UNDER THE AGE OF 15;
  4. IM18 – FORBIDDEN FOR MINORS UNDER THE AGE OF 18.
  1. Cinema One Brasov discounts of the prices of the tickets are available for students and retired people, based on an original supporting document (passport / bead pension) available for the current year. The owner needs to present the document at the cash point and also at the entrance in the cinema auditoriums if needed.
  2. The “First come, first served” policy is applied for ticket reservations and purchases. Cinema One Brasov cannot modify reservations already made by clients to the benefit of another client, unless the reservations are automatically cancelled 30 minutes before the movie begins.
  3. Tickets purchased online can be claimed before the movie starts at the automatic boxes specially installed in the movie theaters, or at the ticket desks. The online bought tickets will be given to the clients only if they present an ID card. All complaints related to the online purchased tickets can be solved at least one hour before the show starts. Otherwise, the purchase is considered valid.
  4. In the case of the payments made online or by credit card, money reimbursement will be done in maximum 30 days. For more details, please contact your bank.